Operations Analyst - Business

The Programme

The Operation Analyst is responsible for assisting the head of the sort/warehouse unit in operations performance analysis to ensure that the objectives and targets of the department are achieved.

The Operation Analyst, together with the Head of Sort, shall monitor, measure, and analyze metrics related to operational efficiency and effectiveness.  
 
These metrics may include but are not limited to budgeting and forecasting, cost-per-parcel analysis, operational compliance, and the department’s key performance indicators (KPIs).

What You Will Do

He/she shall also be working closely with the Business Intelligence Unit on data interpretation and conversion to meaningful information for sound decision making; and the Quality Management and Business Operations units for compliance, business process standardization, and developing controls arising from audits, performance monitoring, and data analytics.

Required Skills and Abilities

• Graduate of 4-year course, preferably in Business Studies, Management/ Industrial. Engineering, or Information Technology with work experience appropriate for the role. 
• Fresh graduates of Industrial Engineering courses are encouraged to apply. 
• Knowledge and hands-on experience in SQL and other business intelligence or analytics platforms (Python, R, Periscope, Metabase) 
• Proven analytical background. 
• Intermediate to Advanced Skill in Microsoft Excel or Google Suite’s Gsheet. 
• Knowledgeable in Business Analysis Body of Knowledge (BABOK) concept. 
• Prior experience with a start-up and a logistics company is preferred but not required. 
• Excellent verbal and written communication.

Must be willing to work in Cabuyao and Makati Head Office. 
 
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia.  
 
Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.  
 
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers.  
 
But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.