Client Services Specialist - Business/Finance - Fresh Graduate

The Programme

As a Client Services Specialist, you are responsible for the accurate and efficient back-office processing of Trust products and services; recording of all loans funded by Trust & Asset Management Group (TAMG) accounts; monitoring and inventory of all documents submitted by Trust front office and Branches; timely submission of related internal and external reports.  
 
Ensures all possible escalations are sorted out and issues are addressed with a long-term solution.

How you'll contribute

• Performs the daily processing of assigned Unit Investment Trust Funds, i.e., daily monitoring of all subscription/investment/reinvestment; reconciles UITFs’ fund contributions/redemptions versus actual funds received/disbursed from the accounts. 
• Prepare timely and accurate related internal and external reports. 
• Ensures that all Confirmation of Participation (COP) and Confirmation of Redemption (COR) are received by clients via email. 
• Processes SBOL UITF enrolment applications and transactions. 
• Performs daily processing of crediting of maturities of all DIMA transactions. 
• Processes coupon payments and cash dividends of DIMA clients once funds received from counterparties. 
• Checks and ensures documents received, verifies completeness and propriety of each document and stores documents received in appropriate files. 
• Monitors and follows-up documentary deficiencies and compliance to Trust KYC policies. 
• Performs yearly inventory of vital documents safekept in vault in Trust Division and in Central Records Performs other related tasks which may be assigned from time to time. 
• Maintains records of vital documents safekept in the bank’s vault, updates all customer files; ensures completeness of files in compliance with regulatory bodies. 
• Submits UITF account opening forms to CDC division for scanning and safekeeping of physical documents. 
• Uploads scanned UITF account opening forms to Trust document repository. 
• Performs monthly inventory of office supplies and requests orders from suppliers subject to approval of Division Head.

Required Skills and Abilities

• Bachelor's degree in Business Studies/Administration/Management, Finance/Accountancy/Banking or any related field. 
• Knowledge on banking industry and familiarization of bank documents. 
• Able to multi-task, be attentive to details and deliver accurate reports on time or earlier. 
• Able to maintain professionalism even in the most chaotic situation. 
• Able to influence others to do what's right even if no one is looking. 

Fresh Graduates are welcome to apply! 
 
About Security Bank: 
 
We are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by Statista, and Best Bank for Diversity and Inclusion, awarded by Asiamoney. 
 
We’re changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered. 
 
Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we’re far from done. 
 
In our constant pursuit of excellence and improvement, we create teams that support our business and each other.