Business Support Assistant -HR Service Center- Fresh Grads

What You Will Do

• Perform day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metrics. 
• Administer Service Central resolutions based on assigned access and other HR systems-related support. 
• Assists with maintaining accurate employee records including associate personal files. 
• Participate in ad hoc projects pertaining to Human Resources and/or office-wide issues. 
• Follow the defined processes in GHRS. Cooperate on focused process efficiency, monitoring of workload and the implementation of the improvement projects. 
• Identify the potential for better team efficiencies and agree with the leader on their implementation. 
• Fully responsible for keeping employee data accuracy and privacy. 
• Facilitate monitoring of team’s tasks and accurate entry of completion in trackers. 
• Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas. 
• Enrich the processes and the value-added services for the internal customer. 
• Facilitate professional excellence through quality delivery of GHRS tasks, expertise in the process mapping and process designing.

Required Skills and Abilities

• Bachelor’s Degree. 
• Strong HR Experience in a Shared Service Centre – open to fresh graduates. 
• Strong written and verbal communication skills. 
• Ability to plan and prioritize workload. 
• Ability to use own initiative but work under instruction as required. 
• Ability to work as part of a team and alone with a ‘can-do attitude. 
• Maintain good working relationships with colleagues across HR. 
• Ability to provide a high standard of customer care. 
• Methodical and organized 
• Quick Learner and self-motivated. 
• Flexible and adaptable to changes. 
• Working knowledge of Excel and Word will be preferred. 
• Willing to be assigned on rotating shift.

About Us: 
 
WTW (Willis Towers Watson) is a leading global advisory, broking, and solutions company whose distinct perspective across talent, assets, and ideas unlocks potential for our clients as we turn risk into a path to growth.  
 
With 45,000 colleagues across 140 countries, deep-rooted values, and with our inclusive and diverse culture, we provide multiple opportunities for both career and personal development.