Business Support Specialist - HR Service Center - Administration

What You Will Do

• Perform Day-To-Day GHRS Operations, Functions and Duties Ensuring Adherence to Service Level Standards and Metrics. 
• Administer Service Central Resolutions Based on Assigned Access and Other HR Systems-Related Support. 
• Assists With Maintaining Accurate Employee Records Including Associate Personal Files 
• Participation In Ad-Hoc Projects Pertains to Human Resources And/or Office-Wide Issues. 
• Follow The Defined Processes In GHRS. Cooperate On Focused Process Efficiency, Monitoring of Workload and The Implementation of the Improvement Projects 
• Identify The Potential for Better Team Efficiencies and Agree with The Leader on Their Implementation. 
• Fully Responsible for Keeping Employee Data Accuracy and Privacy. 
• Facilitate Monitoring of Team’s Tasks and Accurate Entry of Completion in Trackers. 
• Sharpen Expertise and Deep Knowledge of HR Issues to Gain Credibility in Different Areas. 
• Enrich The Processes and The Value-Added Services for The Internal Customer. 
• Facilitate Professional Excellence Through Quality Delivery of GHRS Tasks, Expertise in Process Mapping and Process Designing. 

Required Skills and Abilities

• Strong HR Experience in A Shared Service Centre. 
• Strong Written and Verbal Communication Skills. 
• Ability To Plan and Prioritize Workload. 
• Ability To Use Own Initiative but Work Under Instruction as Required. 
• Ability To Work as Part of a Team and Alone with A ‘Can-Do Attitude. 
• Maintain Good Working Relationships with Colleagues Across HR. 
• Ability To Provide a High Standard of Customer Care. 
• Methodical And organized. 
• Quick Learner and Self-Motivated. 
• Flexible And Adaptable to Changes. 
• Working Knowledge of Excel and Word Will Be Preferred. 
• Willing To Be Assigned on Rotating Shift.

Apply Before - 2023/12/31. 
 
WTW (Willis Towers Watson) is a leading global advisory, broking, and solutions company whose distinct perspective across talent, assets, and ideas unlocks potential for our clients as we turn risk into a path to growth.  
 
With 45,000 colleagues across 140 countries, deep-rooted values, and with our inclusive and diverse culture, we provide multiple opportunities for both career and personal development.