Willis Towers Watson
Projects Administrator - Customer Service - Fresh Graduates
The Programme
Performance Objectives:
Technical:
- Acquire and develop a working knowledge of UK pension schemes, their benefit structures and the data and calculations involved in operating them.
- Assist in projects associated with analyzing data quality, identifying data issues and proposing solutions.
- To be able to undertake a data analysis and produce initial results.
Excellence:
- In conjunction with the Team Leader, ensure that all delivery promises, and performance standards are achieved.
- Adhere to standard processes, procedures and documentation for due diligence exercises.
- Be a point of reference on technical issues and non-standard cases.
- Monitor your own workflow to ensure service levels are achieved.
People:
- Maintain and develop further knowledge of pension schemes within the team.
Clients:
- Provide an efficient, professional service to meet all client/scheme member needs and to promote the WTW brand.
- Identify areas where the service to clients /members could be improved and communicate findings to the Team Leader.
- In conjunction with the Team Leader, demonstrate commitment by ensuring that personal targets and deadlines are met.
Financial:
- Ensure that targets and deadlines are met for submission of expenses and timesheets.
- Work with Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products.
Required Skills and Abilities
- Pass or above for Math's and English assessment, plus demonstrable work experience in systems/analysis or a relevant degree discipline.
- Prepared to pursue intensive training in order to gain UK pensions legislative knowledge both current and historic.
- Strong attention to detail and able to work to a high level of accuracy.
- Proven and demonstrable problem solving and analytical skills.
- Interpersonal skills include excellent written and verbal communication.
- Good time management skills and the ability to organize and prioritize your own workload.
- Computer literate with good IT skills, particularly MS Excel and data analysis.
About Us:
WTW (Willis Towers Watson) is a leading global advisory, broking, and solutions company whose distinct perspective across talent, assets, and ideas unlocks potential for our clients as we turn risk into a path to growth.
With 45,000 colleagues across 140 countries, deep-rooted values, and with our inclusive and diverse culture, we provide multiple opportunities for both career and personal development.
Closed 7 months ago
- Job type:Graduate Jobs
- Disciplines:Customer Service
- Citizenships:
- Locations:Philippines
- Closing Date:6th Feb 2024, 6:00 pm
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