UK Pension Administrator - Open for Fresh Graduates

The Programme 

The Pension Administrator Supports the Delivery of Superior Benefits Administration Services to Towers Watson Clients; Including Health & Welfare and Pension Plan Administration.  
 
The Position Requires an Individual Who Is Comfortable with Benefits Administration Systems and Working as Part of a Global Team with Counterparts in North America and Europe.  
 
The Position Will Be Located in Manila, Philippines 

What You Will Do 

• Excellence 
• Review And Analyze Member Posts to Initiate Cases. 
• Perform Data Entry Processing. 
• Process System Data Updates Such as Member and Beneficiary Records. 
• Generate Quotations, Run Calculations, And Produce Correspondence for Scheme Members. 
• Identify Areas Where Service to Clients/Members Could Be Improved and Communicate To Team Leader. 
• Know And Live the Firm’s Values. 
• Monitor Own Workflow to Ensure Service Levels Are Achieved (Quality, Efficiency, Timeliness).
• Comply With ISO 9001, ISO 27001 And Professional Excellence Standards. 

People 

• Assist The Wider Team in More Complex / Project Work When Required. 
• Assist The Wider Team in More Complex / Project Work When Required. 
• Support Colleagues for Holiday Cover and Workload Peaks. 
• Take Initiative to Proactively Share Knowledge And/Or Experience with Team Members.
• Develop Strong Partnerships with Team Members, Locally and Remotely.  

Clients 

• Help To Provide an Efficient, Professional Service to Meet All Client/Members' Needs and To 
• Promote The Willis Towers Watson Brand 
• Develop Knowledge of Clients’ Pension Schemes 
• Build A Relationship with The UK Counterparts
• Be A Point of Reference for Standard Automated Cases  

Financial 

• Ensure Timely Completion of Timesheets. 
• Meet Defined Target Billable Hour Goals. 
• Work Within Prescribed Budget for Each Project. 

Required Skills and Abilities 

• Able To Work to A High Level of Accuracy. 
• Able To Work Well Under Pressure and Meet Targets. 
• Interpersonal Skills to Include Excellent Written and Verbal Communication. 
• Strong Analytical and Problem-Solving Skills. 
• Ability To Organize and Prioritize with Strong Attention to Details. 
• Strong Knowledge of Microsoft Office Tools Including Outlook, Excel and Word. 
• Professional And Responsible Approach to Work, Clients and Associates. 
• Ability To Manage Time and Work a Flexible Schedule. 
• Ability To Complete Multiple Projects Within Established Deadlines. 
• Ability To Work Independently and In a Team Environment with Minimal Supervision. 
• Bachelor’s Degree and Pass Given Assessments.
• Open To Working in Assigned Shifts as Needed.   

About Us: 

WTW (Willis Towers Watson is a leading global advisory, broking, and solutions company whose distinct perspective across talent, assets, and ideas unlocks potential for our clients as we turn risk into a path to growth.  
 
With 45,000 colleagues across 140 countries, deep-rooted values, and with our inclusive and diverse culture, we provide multiple opportunities for both career and personal development.